Posted by: rayseghers | July 28, 2010

5. Did you see…

the recently published study — Financial Sector Sees Massive Drop in Employee Engagement — from Modern Survey?


Minneapolis, MN, July 20, 2010 – Over the past twelve months, employee engagement has dropped significantly across the U.S. workforce. In March 2010, Modern Survey released the results of a comprehensive study depicting a precipitous decline in the degree to which U.S. workers are psychologically invested in their work. Now, nearly six months later, a new study focused specifically on the financial services industry shows the same trend of declining engagement, only magnified to a startling degree.

While employee engagement had trended upward in the U.S. financial services sector from 2008 to 2009, over the past year, the industry has experienced a tremendous decline. Most alarmingly, the number of disengaged employees has skyrocketed from 11% of the population in 2009 to 29% in 2010, a statistically significant increase of eighteen percentage points.


While this is not surprising, it is nonetheless very scary.  Organizations in all sectors must examine their people strategy to ensure that they are doing everything they can to create a workplace environment that builds engagement and encourages an ethic of teamwork and service to others.

Well, you know my bias as an employee survey consultant…


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